Industry expert ConsultanTs

Partnerships drive success

meet our industry expert Consultants

CARY BROSSARD

Marketing, PR, Communications, Diversity and Inclusion

Cary Brossard

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Cary is one of the top, global advocates for women in diversity and business and well-known for her work in creating corporate women’s programs. Cary has motivated thousands to believe in themselves and the power of transformation to get ahead in today’s competitive workplace. Her book From Cinderella to CEO is published in 10 languages, and her podcast Cinderella CEO On Air can be found on iTunes and Spotify.

Dow Jones described Cary’s work at Wyndham Worldwide as head of the company’s Women On Their Way program as “the gold standard of women’s marketing for Wall Street companies.” Currently, Cary and her team design and teach courses with an emphasis on diversity, equity and inclusion and corporate social responsibility, which can be found on the website cinderellaceo.com. As an adjunct professor with New York University, Cary designed gender-inclusive leadership curriculum for her students.

Cary and her team launched the Cinderella to CEO Awards Show in New York City, honoring 220 accomplished nominees from around the country. The awards recognize today’s modern transformational Cinderella to CEO stories and aptitudes.

Cary served as President and Treasurer of the Press Club of Dallas from 2016-2019. Highlights of her expertise in Public Relations and Communication include leadership roles in hospitality (Vice President of PR at Wyndham International and Wyndham Hotel Group), government (Deputy Press Secretary, U.S. Senate Majority Leader’s office) and non-profit (American Cancer Society and Meeting Professionals International).

Cindy Johnson

Human Resources

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Cindy Johnson is the President of Global Hospitality Connections bringing over 35 years of luxury Human Resources hospitality experience at the property level. Cindy’s expertise is in creating domestic and international talent strategies, benefits and rewards systems, service standards and processes, training, as well as developing mentorship and coaching programs for executive and leadership teams. After working internationally in both Germany and Switzerland, Cindy returned to the United States where she worked for a group of twelve boutique resorts for over 10 years as the Director of Human Resources. Following that, she began work as the Vice President of Human Resources for the iconic, 5-star, 5-diamond, The Broadmoor Resort.

Cindy has a Bachelor of Science Degree from Oklahoma State University and a Master’s Degree in Business Administration from the University of South Florida. Cindy was Chair of the Board of Directors of the Colorado Hotel and Lodging Association, was named “Hotelier of the Year” by the Colorado Hotel and Lodging Association, “Most Valuable Volunteer” by the American Hotel and Lodging Association and was also named one of the Top 75 Leaders in the Hospitality Industry by Lodging Magazine.

david kasten

Finance

Cary Brossard

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As a hospitality executive, David has broad U.S. and international experience.  It includes development and asset management focusing on strategic, operational, and financial objectives to drive business performance; and capital markets consulting and advisory services to provide support for acquisitions, pre-opening and ongoing operations as well as exit strategies.  David’s track record includes work with Marriott International (28+ years throughout the U.S., Europe, Asia, Caribbean, and Latin America), Wright Investment Properties, Fairmont Hotels & Resorts, Pyramid Hotels, Interstate Hotels & Resorts, Ian Schrager Company, and, most recently (2014 – 2022), as part of the Consulting and Advisory team at Cerberus Capital Management.  In this role, he was charged with responsibility for operational asset management across a €500m portfolio of hotels in the UK, Belgium, and Romania.

David’s previous roles include CEO, Greater China Hospitality, the master franchisee for the Howard Johnson brand in China, CFO – Interstate China Hotels & Resorts, CFO – Caribbean & Latin America – Marriott International, and CFO – Asia Pacific – Marriott International.

Kasten holds a Bachelor of Science degree in Business Administration from Trinity University in the U.S.

Deirdre Ryan

Marketing and Branding

Deirdre Ryan foto

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Deirdre Ryan is a hospitality veteran with 20+ years of experience in sales and marketing. Throughout her career, she has developed a unique skill set that is an amalgamation of strategy, revenue growth, and creativity that results in financial success and brand growth.

Ryan was hired at Ace Hotels in 2010 as Director of Sales and Marketing for Ace Hotel New York by the Founder of Ace Hotels, Alex Calderwood. Within 2 years, Ryan was promoted to Head of Sales and Travel Marketing for Ace Hotel Group and eventually Vice President of Sales and Marketing. Ryan was instrumental in the expansion of Ace Hotels domestically and internationally. Under her leadership, the sales team grew from 7 people in 2010 to nearly 50 in 2020.

The sales department was envisioned, conceived, and created by Ryan where the company grew from revenues of $35 million in 2010 to $160 million by 2019. As Vice President of Sales and Marketing, she built the Global Business Development team which achieved $3 million in additional revenue for the portfolio.

Being such a unique brand with a strong brand identity, it was imperative that Ryan work closely with the creative and cultural team to launch and sustain brand integrity through the successful execution of partnerships, events, marketing, and PR. The highlight of Ryan’s more than a decade tenure at Ace was being part of the original team of 7 which included the Founder and Partners that grew the brand from 4 small relatively unknown hotels to the world-renowned brand it is today.

Prior to Ace, Ryan worked with SoHo and Tribeca Grand Hotels, Design Hotels, and Kimpton Hotels in various disciplines from sales, entertainment market, and business development in North and South America.

In the spring of 2021, she moved to magical Sante Fe, NM with her family.

Don Wise

Investment Banking

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Dr. Donald W. Wise is a tenured multiple award-winning senior investment banking executive with extensive domestic advisory and consulting experience. Wise is the Co-founder and Senior Managing Director of Turnbull Capital Group. The Turnbull Capital Group team has executed approximately $19.5 billion of hospitality transactions, debt and equity placements, restructuring, bankruptcies, and lender owner real estate over the past 37 years.
Prior to founding Turnbull Capital Group, Wise was the founder of CBRE Hotels, a division of the world’s largest commercial real estate services firm. He was also the founder of the Global Hospitality Industry Leisure and Hospitality Investment Banking hospitality lending practice at Johnson Capital in 2007, which is now Walker & Dunlop.

Fernando Salazar

Food & Beverage

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A proud Ecuadorian, Salazar came to the United States in 1971, where his hospitality career began with Helmsley Hotels in New York City. In his pursuit of excellence, Salazar quickly advanced through the hotel ranks working for Westin Hotels and Resorts, Omni Hotels and Resorts and Wyndham Hotels and Resorts as Vice President of Food and Beverage-ultimately advancing to Senior VP for Interstate Hotel and Resorts throughout a 30-year period. During his time with all four hotel chains, Salazar helped accrue over $975M in annual food and beverage revenue.

He was awarded the Culinary Institute of America Gold Medal as well as the Royal Academy of Spanish Gastronomy and both named him Universal Ambassador. Salazar is currently the Executive Vice President of E-Spain, a company he co-founded in 2017; an international multidisciplinary company that specializes in the creation of international culinary competitions and culinary internships in the best restaurants in Spain.

Fernando is also the co-creator of The World Tapas Competition as well as the International Black Truffle Competition, both which are typically held in Spain.

Glen Coben

Architecture & Design

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Glen Coben is the founder of Glen & Company, a New York City-based, award-winning architecture and design firm that provides customized designs. Coben’s extensive portfolio includes hotel repositioning and renovation, new builds, restaurants, residential, retail, corporate offices, and showrooms. His firm has been featured in Hospitality Design, Metropolis, Interior Design as well as Architectural Digest. Coben is a member of the Board of Advisors for the Pillsbury Institute for Hospitality Entrepreneurship at Hotel School at Cornell University’s College of Business.
He is also a member of the Editorial Advisory Board of HD Magazine as well as a member of the Board of Advisors of Culintro, a culinary trade organization whose mission is to establish a source that will provide insights on major trends and serve as a gateway to influence culinary industry development.

Jim Schultenover

Revenue Management

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Jim Schultenover has had an expansive career as CMO and President with various public and private companies. With sixteen of those years dedicated to sales, marketing and revenue management, he achieved sustainable, profitable growth results in all positions. His focus continues to focus on sales and marketing strategies and revenue management and channel maximization for Independent properties and emerging companies. 

He provides solutions to align today’s environment with sustainable and profitable demand. Before starting his own business, Jim was President of multiple luxury hotel membership companies, including Krisam Group and Associated Luxury Hotels International (ALHI), in the MICE market and CMO for mostly luxury and boutique companies that included Ian Shrager Hotels and Ritz-Carlton Hotels worldwide.

Kim Haasarud

Beverage & Mixology

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Kim Haasarud is a nationally recognized mixologist and beverage consultant, working with hundreds of liquor brands, restaurants, and hotels across the country in helping to create successful cocktail and bar programs. Her expertise and skills include bar design consultation, drink development, training, trend analysis, to-go programs and menu design. In addition to consulting with groups such as PF Chang’s, Omni Hotels, Aimbridge Hospitality and Darden Restaurants, she has worked with dozens of beverage and alcohol brands.

 Kim has been a judge on Iron Chef America, as well as doing guest appearances on the “The Today Show” and CBS’ “Early Morning Show.” Kim is the author of the best-selling “101…” cocktail series with Houghton Mifflin Harcourt. Most recently, she was elected as President of the United States Bartenders Guild.

Marc Fleischer

Engineering

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Marc Fleischer, owner of DLB Project Coordination & Management, LLC is a 20+ year hotel industry veteran. Marc started his hotel career as a parking lot attendant and rapidly advanced to General Manager of a select service hotel in just 7 years. Since that time, he was the General Manager of various select and full service hotels and brands within Hilton. Most recently, Marc has ensured successful completions of 21 hotel renovations with a combined value of $54 million dollars.
Marc’s expertise includes conducting hotel Property Maintenance Assessments across the country, to ensure they are operating to the best of their abilities. He can guide owners and operators in maintaining their assets and increasing returns on their investment. Additionally, he focuses on hospitality renovation and construction that traditional project managers do not—maintaining brand scores and standards, guest satisfaction, client retention, and physical asset protection—while driving timely and high-quality project results.

MARK SHERWIN

Operations

mark sherwin

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Experienced hospitality expert based on 30+ years of on-property, regional and corporate leadership roles for all segments of lodging – from select service to extended stay to destination resorts and luxury hotels.

Specific experience and knowledge in hotel operations, repositioning, asset management, optimizing financial performance, driving topline strategies, and corporate reorganizations, growth, and alignment.

Mark has experience leading a team in launching 3 new brands (Sonesta ES Suites; Sonesta Select; Sonesta Simply Suites) and transitioning and converting over 200 branded hotels during COVID19.

As the EVP of Operations, he led the growth of hotel management company from 20 hotels and $150 mil in revenue to over 260 hotels and over $1bil in revenue over 7-year timeframe. Mark is a Certified Speaker for Ritz-Carlton Leadership Center specializing in guest experience, and delivering superior customer service presentations to dozens of groups. Mark led the Marriott Leadership Team that transitioned Marriott sales and marketing from single brand/single hotel to a multi brand/multi hotel model that was captured as a Harvard Business School Case Study.

Michael Teplin

Finance

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Michael Teplin is a strategic financial leader who has been a hospitality CFO five times where he developed portfolios, people, profits, brands and owner’s equity at hotel, food and beverage, and nightlife companies. Teplin most recently was the Chief Financial Officer of Selina Holdings SE, one of the world’s fastest-growing hospitality brands that provides guests at their 80 locations on three continents a unique experience combining boutique hotel rooms, co-working space, and hostels to seamlessly travel and study/work abroad. 

Prior to that he worked throughout his forty-year career with both multi-generational entrepreneurial family companies and Fortune 50 companies, both domestically and internationally. Teplin can support a company to acquire assets, put debt in place and reposition assets, ensure corporate governance adheres to a company’s processes as well as define accountability and transparency for its leaders and stakeholders.

Neil Grammer

Finance & Accounting

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Neil Grammer, CPA, is the Executive Managing Member of Grammer & Associates, which provides accounting, audit, and advisory services to hospitality, healthcare, and not-for-profit organizations. With over 30 years total experience and 17 in hospitality with Interstate Hotels  & Resorts and Marriott International, Neil is well versed in business process design, enterprise risk management, internal control design, IT security, privacy, fraud prevention, corporate investigations, and corporate compliance. 

Before forming Grammer & Associates, Neil was the Senior Vice President of Audit and Compliance for Interstate Hotels and Resorts, one of the world’s largest independent hotel management companies.   Outside of work, Neil currently serves as Chair of the HSCSN Health Plan (a managed care health plan for children with special needs in Washington DC) and Vice-Chair of the HSC Health Care System.

Norman Van Aken

Chef/Author

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Norman Van Aken is a chef, author, teacher and is best known for introducing “fusion” into the lexicon of global cookery. He is also known as “the founding father of New World Cuisine” – a celebration of Latin, Caribbean, Asian, American, and African flavors, thus pioneering a new, visionary way of cooking in America. He is the only Floridian Chef inducted into the prestigious James Beard Foundation’s list of “Who’s Who in American Food and Beverage.” 

He has immortalized his cooking career, by authoring six cookbooks and a memoir.  He was inducted into the 2016 Menu Masters Hall of Fame and is a James Beard semi-finalist for “Best Chef in America” and his namesake restaurant NORMAN’S, in Coral Gables, was a finalist for “Outstanding Restaurant in America”.  He has also appeared on CNN’s “Parts Unknown” with Anthony Bourdain and “Jimmy Kimmel Live”.

Paige Duke

Sales Consultant

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Paige Duke is the founder of Duke Consulting, LLC after a 30-year career in sales and marketing, destination marketing company and conference services. While her main goal is to get results, she finds the most excellent satisfaction in providing resources, positively influencing the sales culture, and providing a roadmap to execute to the teams she advises.  Her expertise includes distressed asset sales support, productivity evaluations and sales deployment assessments.

Duke previously was a ground floor Director at a privately owned destination management company, and while at the company grew revenues and opened offices to become the second largest DMC in the State of Hawaii.  Afterwards, she climbed the ranks throughout the Islands to become the Complex Director of Sales and Marketing for four Starwood Hotels in Waikiki and later area roles with Marriott and HEI Hotels & Resorts, working with all levels of ownership and property executives.