Hospitality Food And Beverage Consulting
Your hotel’s food and beverage service program drives not only additional revenue, but is also a vital part of your brand, playing an important role with the overall experience that a guest has on property. Whether dining or having a cocktail, every aspect of that experience is key to your customers’ perceptions and must exude excellence. At SSP, our hospitality food & beverage consulting team are leaders in the food and beverage industry and are driven by the premise that excellence is the consistent execution of the minor details as well as having the right processes and standards in place. We take a look at all aspects of your food and beverage program to ensure you are delivering top quality every step of the way and accomplishing performance expectations.
STRATEGY
OVERALL F&B OPERATIONS ASSESSMENT
Analyze your organizational deployment, food and beverage program offerings, service culture, technology, purchasing system and procedures, waste management efforts, and marketing strategy and content to ensure you are maximizing opportunities and profit potential.
F&B CONCEPTS DEVELOPMENT
Create a compelling food and beverage program that completes the guest experience by developing unique F&B concepts that align with your brand identity and drive revenue.
NEW HOTEL OPENINGS AND TRANSITIONS
Design a successful strategy for a streamlined opening process that identifies and executes every detail, so your opening or transition stays on time and on budget.
MENU ANALYSIS & DEVELOPMENT
Develop new food and beverage menus and/or analyze your current ones to maximize profitability by strategically creating a selection that increases attention to the items with the highest profit. Menus are a key component of the operation and should reflect the identity of the brand, consider sustainability and control food cost to increase profitability.
STRUCTURE
STANDARD OPERATING PROCEDURES
Create SOP’s that ensure you have a solid operational framework that will enable you to concentrate on the service and quality for optimal profitability.
SUSTAINABILITY
Establish sustainable food and beverage practices and procedures to minimize food waste, control costs and demonstrate your operational concern for the environment.
PEOPLE
SERVICE TRAINING – THE KEY TO EXCELLENT EXPERIENCES
Provide exceptional customer service by equipping your management and supporting team with the training and tools they need to be successful, starting with full knowledge of the operation of a room and food and beverage menus expertise, to mastering the service sequence and optimizing upsell opportunities.