With more than 30 years of technology experience, José has an extensive background in planning, assessment, recommendation, integration, and managing cross-functional business operations and technology projects. He is an analytical, conceptual thinker who effectively partners with senior managers to assess opportunities, facilitate strategic decisions, and drive successful implementations.
With a refined skill set, José brings customer-centric mindfulness that enables organizations to innovate and thrive.
His experience includes working with Thompson Hotels, Joi De Vivre Hotels, Hyatt Hotels, Marriott International, Hilton Worldwide, IHG Brands & Independent Boutique Hotels and spans healthcare, entertainment, financial services, and banking.
Areas of expertise are: Technology Systems Support, Managed IT Services (Full Managed IT Support / IT Outsourcing), Project Based IT, Digital Technology Services, and Cyber Security Management.
Expertise in solving these types of problems:
- Assess and provide recommendations to improve cross-functional business operations and technical project applications to maximize efficiency.
- Maximize technical platforms to improve efficiency, guest satisfaction, profit margins, and employee satisfaction.
- Provide advisory role in the design, implementation, network architecture installation, integration, and policy and procedures.
- Provide security plans, managing the PCI-DSS& SOC compliance, cyber security, security governance, and risk management.