Experts. Visionaries. Strategists. Partners.
Experts. Visionaries. Strategists. Partners.
From the start, we have delivered experienced industry professionals who step in seamlessly, solve problems, and represent our clients’ brands as if they were our own. We have built lasting partnerships with top-tier companies like Sage Hospitality Group, Aimbridge Hospitality, HEI Hotels & Resorts, and Pyramid Global Hospitality, many of whom return to us time and again.
Our internal team comprises proven hospitality experts who have lived the roles we support and chose to continue their careers as strategic partners. Every decision is guided by what we stand for: community, excellence, integrity, purpose, and balance.
From the start, we have delivered experienced industry professionals who step in seamlessly, solve problems, and represent our clients’ brands as if they were our own. We have built lasting partnerships with top-tier companies like Sage Hospitality Group, Aimbridge Hospitality, HEI Hotels & Resorts, and Pyramid Global Hospitality, many of whom return to us time and again.
Our internal team comprises proven hospitality experts who have lived the roles we support and chose to continue their careers as strategic partners. Every decision is guided by what we stand for: community, excellence, integrity, purpose, and balance.
Strategic Solution Partners: Our Growth
Strategic Solution Partners (SSP) was founded in 2007 by Bill Scanlon. A year later, Jacqueline Villamil joined him, and together they shared a vision to put people and purpose at the heart of hospitality leadership. What began as a two-person start-up has grown into a nationally respected team and a contractor network of over 775 consultants, supporting hundreds of hotels and resorts with an unwavering focus on excellence, service, and results.
Our Awards
2016
Inc 5000
Fastest Growing
Companies
2018
Inc 5000
Fastest Growing
Companies
2019
Inc 5000
Fastest Growing
Companies
2020
Financial Times
The America’s Fastest
Growing Companies
2024
Financial Times
The America’s Fastest
Growing Companies
Leadership Team
Jacqueline has led high-performing teams across sales, marketing, and revenue management for more than 20 years. Known for her collaborative leadership style and bicultural fluency, she has driven results at HEI Hotels & Resorts, Starwood, and Hilton. At SSP, she guides strategic growth with global perspective and operational precision.
“A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves.” – Eleanor Roosevelt
A passionate hospitality professional committed to creating inclusive, people-first environments. Elizabeth has worked at IHG, Four Seasons, and Mandarin Oriental.
“Always do the right thing. Even when no one is watching.”
Maria is a sales professional and relationship builder with a genuine, collaborative, results-driven approach. Her career has included years of sales experience with branded and independent hotels, resorts and hospitality related companies.
“People will forget what you said, people with forget what you did, but people will never forget how you made them feel. – Maya Angelou”
Sales, Catering, and Conference Services. Janet has led teams at Topgolf, Kimpton Hotels, Omni Hotels, Renaissance, and Fairmont Hotels & Resorts.
“Be curious, not judgmental.” – Ted Lasso
An expert in HR people strategies, recruitment, training, acquisitions, and culture, Deanne has created successful work environments for luxury and boutique properties all over the country for the past 30 years.
“A successful culture builds an empowered group of professionals that proactively motivates, recognizes and celebrates our internal and external customers”
With a background in hotel operations management, QiQi focuses on improving processes, aligning teams, and driving strategic results. She’s passionate about building efficient systems that bring clarity, support collaboration, and help the organization grow.
“Progress happens when people align.”
Story Timeline
We have grown intentionally—launching volunteer programs, driving industry research, and navigating challenges like the pandemic—without ever losing sight of our core values. Today, SSP is a partner of choice for hotel companies and a home for professionals seeking flexibility, fulfillment, and impact.
Our commitment to people and performance is what continues to define us as an industry leader. At SSP, we don’t just fill roles. We build partnerships that drive success.
2007
Founded with Purpose
2008
First Contractor Engagement
2009
First Internal Hire
2011-2017
100+ Hotels Supported
2019
Inaugural Talent Trends Study
2020
Remaining Open Through Crisis
2022
600+ Hotels Helped
2024
Fourth Talent Trends Study
Today
1,000+ Hotels Supported
Branding Evolution
Since our founding in 2007, Strategic Solution Partners has undergone several intentional brand evolutions—each one a reflection of our growth, values, and vision for the future of hospitality leadership. In 2025, we introduced the fifth iteration of the SSP logo as part of a company-wide rebrand, signaling a renewed commitment to innovation, adaptability, and excellence. This refreshed identity honors our roots while embracing a dynamic future—one where flexibility, expertise, and a people-first approach continue to set us apart in a constantly evolving industry landscape.
2007
2014
2017
2021
2025
We love working with SSP. When we needed to fill a vacancy with a high-caliber temporary leader quickly, SSP quickly rose to the occasion and sent us A+ talent. The communication between the SSP Sales and Client Success teams is impressive. They are an excellent liaison between our company and the temporary worker. When we are moving a million miles a minute, it’s so helpful to have someone else who is “on your team” helping you get things done!
Director of People
Virgin Hotels
We love working with SSP. When we needed to fill a vacancy with a high-caliber temporary leader quickly, SSP quickly rose to the occasion and sent us A+ talent. The communication between the SSP Sales and Client Success teams is impressive. They are an excellent liaison between our company and the temporary worker. When we are moving a million miles a minute, it’s so helpful to have someone else who is “on your team” helping you get things done!
Director of People
Virgin Hotels