Industry expert ConsultanTs

Partnerships drive success

Industry Experts > Cindy Johnson
Robert Jones

Cindy Johnson

Human Resources Expert


Cindy Johnson is the President of Global Hospitality Connections bringing over 35 years of luxury Human Resources hospitality experience at the property level. Cindy’s expertise is in creating domestic and international talent strategies, benefits and rewards systems, service standards and processes, training, as well as developing mentorship and coaching programs for executive and leadership teams. After working internationally in both Germany and Switzerland, Cindy returned to the United States where she worked for a group of twelve boutique resorts for over 10 years as the Director of Human Resources. Following that, she began work as the Vice President of Human Resources for the iconic, 5-star, 5-diamond, The Broadmoor Resort.

Cindy has a Bachelor of Science Degree from Oklahoma State University and a Master’s Degree in Business Administration from the University of South Florida. Cindy was Chair of the Board of Directors of the Colorado Hotel and Lodging Association, was named “Hotelier of the Year” by the Colorado Hotel and Lodging Association, “Most Valuable Volunteer” by the American Hotel and Lodging Association and was also named one of the Top 75 Leaders in the Hospitality Industry by Lodging Magazine.

Expertise in solving these types of problems:

  • US & International Talent Strategy
  • Benefits and Rewards systems
  • Service standard SOPs
  • Mentoring & Coaching
  • Helps shape Culture of Excellence
  • Recruiting Strategy with PI tools