From 2019 to Today

Strategic Solution Partners (SSP) has teamed up with SearchWide Global (SWG), and SalesBoost to survey a steadily changing hospitality landscape as it pertains to talent and the Gig Economy. The original Gig Economy study, conducted in 2019, found executives had begun using external resources to close the leadership and management talent gap.

In 2021, the Gig Study: Rethinking the Recovery focused on what post-covid talent management looked like and how to reduce the talent gap.

The overall feedback was overwhelmingly positive, so we decided to make it our mission to provide the most accurate report available on a regular basis.

A Workforce in Crisis:

Fewer people are entering hospitality, more are retiring earlier. The labor shortage is felt on all levels, most severely on property.
Workers want quality of life and flexibility.

The 2022 Gig Study focused on:

  • The mindset of students and young professionals
  • Contractor perceptions and needs
  • Hiring trends
  • Point of view of the employers as well as the workers

This study includes hard data from hotel executives that gives creative solutions to help recruit and retain the best talent.

Find out more by downloading the 2022 Gig Study.