We adhere to a proprietary and tested five-step process that includes multiple interviews, assessment testing, and thorough reference and background checks.

1. Reach Out
   Contact us through our website or email to let us know what you’re looking for.
2. Consultation
   We’ll connect you with a Dedicated SSP Representative who will discuss your property’s needs, goals, timeline, and budget.
3. Matching Process
   Based on your requirements, we’ll match you with a highly vetted hospitality professional from our nationwide talent pool, ensuring the right expertise for the role.
4. Deployment & Support
   Once confirmed, your consultant is deployed and ready to make an immediate impact, with ongoing support from SSP throughout the assignment to ensure alignment and success.

SSP stands apart through our high-touch, relationship-driven approach. Every engagement is overseen by a Dedicated Account Director who ensures alignment between the client’s goals and the consultant’s execution. Our rigorous contractor vetting process guarantees experienced professionals who can make an immediate impact. Unlike many agencies, SSP provides ongoing support to our contractors throughout their assignments and maintains consistent communication with clients to ensure expectations are met—or exceeded—every step of the way.

Yes. Our experienced sales professionals specialize in creating new business opportunities through strategic outreach and expert phone solicitation, optimizing efforts to drive maximum results.

SSP offers task force support across a wide range of hospitality disciplines, including:

Operations & Leadership

• General Manager
• Rooms Division Director
• Director of Operations
• Front Office Manager
• Housekeeping Director

Sales, Marketing & Revenue

• Director of Sales
• Sales Manager
• Catering & Events Manager
• Director of Revenue Management
• Marketing Manager

Finance & Administration

• Director of Finance
• Accounting Manager
• Human Resources Director

Food & Beverage

• Director of Food & Beverage
• Executive Chef
• Banquet/Catering Chef
• Outlet Manager

Brand-Specific Expertise
SSP provides specialized task force support for:

• Hilton (OnQ, Delphi.fdc, IDeaS G3, GRO)
• Marriott (Opera, CI/TY, One Yield, Lanyon)
• Hyatt (Opera, Envision)
• Boutique & Independent Hotels (custom systems and lifestyle brand experience)

SP’s project-based Industry Experts are senior-level hospitality consultants who bring deep, specialized experience to solve targeted challenges. Whether it’s improving F&B profitability, optimizing revenue management, enhancing operations, or advising on concept development, these experts are engaged on a short-term or strategic basis to deliver actionable results. Each expert is carefully matched to the project based on their background and aligned with the client’s goals, offering high-impact insights without the overhead of long-term hires.

Our business model is designed to work as closely as possible within the budget you have allocated for each position.