Strategy Before Tactics: A Lesson for Hoteliers

Strategy Before Tactics: A Lesson for Hoteliers

We must be more strategic!You’re not strategic enough!Get out of the tactics and think strategically! Sound familiar? Let’s take a minute and ground ourselves first. Strategy = a plan of action or policy designed to achieve a major or overall aim.Tactics =...
Ramping up Hotel Internal Controls Post-Pandemic

Ramping up Hotel Internal Controls Post-Pandemic

With two major “black swan” events within 12 years of each other, we can learn from the 2008 financial crisis to help ensure internal controls and business processes are working properly as the hotel industry ramps back up. To survive the COVID-19 pandemic, most...