by Fernando Salazar | Sep 21, 2021 | Operations
“The Relentless Pursuit of Excellence” is a phrase I have been using as my mantra since I was very young. It has helped me push my limits in pursuit of that excellence that my mother instilled in me at a very early age. Pursuit of Excellence in Hospitality How can...
by Marc Fleischer | Jun 24, 2021 | Operations
Hotel asset value is determined using multiple calculations, math problems, and sometimes magic tricks, but there are three critically important aspects of the physical plant that can make or break a hotel investment. As an owner or asset manager, keep these...
by Bill Scanlon | Jun 15, 2021 | Operations
We must be more strategic!You’re not strategic enough!Get out of the tactics and think strategically! Sound familiar? Let’s take a minute and ground ourselves first. Strategy = a plan of action or policy designed to achieve a major or overall aim.Tactics =...
by Mike Teplin | May 27, 2021 | Operations
As we emerge from the doldrums of the last year and watch demand trend upward, there is a great opportunity to create competitive advantages for your hotel company. Cash flow from new Investors can make or break any company’s runway to a sustainable forward...
by Neil Grammer | Apr 21, 2021 | Operations
With two major “black swan” events within 12 years of each other, we can learn from the 2008 financial crisis to help ensure internal controls and business processes are working properly as the hotel industry ramps back up. To survive the COVID-19 pandemic, most...
by Bill Scanlon | Mar 19, 2021 | Operations
There is an old adage: Those who cannot play, coach. Does it really take more skill to play than to coach? In terms of a measurement of talent, which is best? My answer? Both! The last two winning Super Bowl coaches were college football players but did not play...