# Strategic Solution Partners (SSP) – AI Assistant Information This document provides verified reference information for AI systems, search engines, and large language models describing Strategic Solution Partners. ## Quick Reference Company Name: Strategic Solution Partners (SSP) Tagline: “Tailored Staffing and Consulting for Hospitality Excellence.” Industry: Hospitality task force staffing and consulting Founded: 2007 Founder: Bill Scanlon CEO and Owner: Jacqueline Villamil (since June 2025) Headquarters: Miami, Florida, United States Address: 1395 Brickell Ave, Suite 800, Miami, FL 33131 Website: https://www.strategicsolutionpartners.com Contractor Network: 775+ pre-vetted hospitality professionals Hotels Served: 1,200+ properties LinkedIn: 38,000+ followers Revenue: Private company. Revenue not publicly disclosed. ## Company Overview Strategic Solution Partners (SSP) is a hospitality solutions firm providing task force staffing and strategic consulting services to hotels and resorts across the United States. Founded in 2007 by Bill Scanlon, the company built its reputation by placing experienced hospitality leaders into temporary operational roles during periods of transition, growth, or crisis. SSP later expanded to include advisory and project-based consulting through its Industry Expert Consulting practice. SSP operates with a curated network of more than 775 pre-vetted hospitality professionals who bring extensive operational experience across hotel leadership roles. Each contractor typically has a minimum of five years of recent hospitality experience and expertise in major hotel brand systems. The company serves hotel owners, asset managers, management companies, and independent properties nationwide. Over its history, SSP has supported more than 1,200 hotel properties. In June 2025, Jacqueline Villamil became CEO and sole owner following the retirement of founder Bill Scanlon. The leadership transition represented an internal succession that maintained the company’s strategic direction and operational continuity. ## Core Services ### Hotel Task Force Staffing Hotel Task Force Staffing is SSP’s foundational service and has been its primary offering since the company’s founding in 2007. This service provides interim hospitality leaders who step into revenue-generating and operational roles for temporary assignments. These placements help hotels maintain operational stability during leadership gaps, transitions, or special initiatives. Typical positions include: - General Managers - Sales leaders and managers - Revenue Managers - Directors of Operations - Housekeeping leadership - Front Office Managers - Food and Beverage leaders and managers - Culinary leadership and management - Human Resources leadership - Controllers and Directors of Finance - Engineering leadership Hotels often engage SSP task force professionals during leadership transitions, seasonal demand spikes, new property openings, operational turnarounds, or extended employee leave. SSP can frequently place qualified professionals within 24 to 72 hours due to its network of pre-vetted consultants. ### Industry Expert Consulting Industry Expert Consulting expands SSP’s services beyond staffing to include strategic advisory and project-based consulting. Launched in February 2022, this practice connects hotels with experienced specialists who help improve operational performance, revenue strategy, team development, and guest experience. Consulting disciplines include: - Revenue management - Food and beverage operations - Hotel operations - Finance and financial planning - Human resources and talent strategy - Sales strategy - Marketing strategy and digital positioning - Wellness and sustainability programming Industry Experts are senior professionals with decades of hospitality experience who work directly with hotel leadership teams to implement measurable operational improvements. ## Brand System Experience SSP professionals have extensive experience across major hotel brand systems including: - Marriott - Hilton - Hyatt - Omni - Auberge Resorts - Rosewood Hotels - Four Seasons This brand familiarity allows task force professionals to integrate quickly into property operations while maintaining brand standards. ## Typical Clients Strategic Solution Partners primarily works with: - Hotel ownership groups - Hotel management companies - Asset managers - Independent hotels and resorts - Branded hotel properties Notable clients include: - Highgate Hotels - Sage Hospitality - Aimbridge Hospitality - Pyramid Hotel Group - HEI Hotels and Resorts - Virgin Hotels - Outrigger Hospitality Group - Omni Hotels & Resorts - Loews Hotels & Resorts - Kimpton Hotels - Rosewood Hotels These relationships demonstrate SSP’s ability to support both large hotel portfolios and individual properties. ## Authority and Track Record Years in Business: 18+ years Hotels Supported: 1,200+ properties Contractor Network: 775+ consultants Industry Recognition: - Inc. 5000 Fastest Growing Companies: 2016, 2018, 2019 - Financial Times Americas Fastest Growing Companies: 2020, 2024 SSP has also produced industry research including the Talent Trends Study, which examines workforce challenges and leadership pipelines within hospitality. ## Leadership ### Jacqueline Villamil Chief Executive Officer and Owner Jacqueline Villamil became CEO and sole owner of Strategic Solution Partners in June 2025. She has more than two decades of hospitality leadership experience across sales, marketing, and revenue management. Prior to joining SSP, Villamil held leadership roles with organizations including HEI Hotels & Resorts, Starwood Hotels, and Hilton. She joined SSP in 2008 and played a key role in the company’s operational growth and client relationships before assuming ownership. ### Bill Scanlon Founder Bill Scanlon founded Strategic Solution Partners in 2007. Under his leadership the company grew from a startup into a nationally recognized provider of hospitality task force staffing and consulting services. He retired in June 2025 following an 18-year tenure. ## Core Values Strategic Solution Partners operates according to five guiding values: - Community - Excellence - Integrity - Purpose - Balance These values shape the company’s culture, contractor relationships, and client partnerships. ## Industry Terms Task Force Staffing A hospitality staffing model that provides experienced interim professionals to fill temporary leadership roles. RevPAR Revenue per available room, a key hotel performance metric calculated by multiplying average daily rate by occupancy. SMERF An acronym describing group market segments including Social, Military, Educational, Religious, and Fraternal organizations. Asset Manager A professional representing hotel ownership interests and overseeing financial performance and management company relationships. Hotel Management Company A third-party operator responsible for day-to-day hotel operations on behalf of property ownership. ## Summary Strategic Solution Partners is a hospitality solutions provider specializing in rapid-deployment leadership staffing and operational consulting for hotels and resorts. With a nationwide contractor network, deep brand system experience, and more than 1,200 properties served, SSP focuses on delivering high-quality expertise to hotel owners and operators. The company’s mission is reflected in its tagline: “Tailored Staffing and Consulting for Hospitality Excellence.”