Case studies
Performance that defines us
Case Study: How One Hotel Increased RevPAR by 25% in Two Months
Josh Ramsey, SSP’s Hotel Revenue Performance Industry Expert, is trusted as an expert in revenue management and hotel performance for top management companies in the US. He is the Founder and Managing Partner of Prosper Hotels — one of SSP's Strategic Alliances...
Case Study: Comprehensive Restaurant Refurbishment for a Major Branded Hotel
Is your hotel's restaurant bringing in rave reviews? And, most importantly, is it generating enough revenue? John Young, SSP's F&B expert, reimagined the restaurant concept for a major branded hotel to maximize the restaurant’s profit potential. He partnered with...
A Case Study: Finding New Revenue Streams for a Big Box Hotel
Hotels that have traditionally relied on group and convention business have found themselves struggling over the pandemic period. Uncovering and maximizing new revenue streams, the way we did for the subject hotel in this case study, is a sure-fire way to...
Case Study: Don’t Fall Into the “Build it and They Will Come” Trap
The challenge: Total hotel revenue underperformance despite significant renovations First time hotel owners purchased a small independent boutique property that had been significantly underperforming the market in guestroom and restaurant revenues for many years. The...
What it Takes to Evolve a Beverage Program
A CASE STUDY IN HOW ONE TEAM REVITALIZED THE DRINKS MENU AT OMNI HOTELS & RESORTS. Problem: Time to Beverage Evolution The national beverage program for Omni Hotels & Resorts is rolled out on a bi-annual basis, with the same menu and mandates across all...
Case Study: Lack of Differentiation Was Stifling Revenue
Problem - Messaging & Positioning Unclear messaging and price positioning was keeping this mixed-use development from reaching its revenue potential. This mixed-use development in the Southwest US offers a variety of lodging styles: resort; condos; and vacation...
(Re)Alignment of Human Resources Value: A Case Study
The Human Resources department is notorious for making, or breaking, a company. The culture, employee extrinsic motivation, and more- is all on HR. No truer words have been spoken for Bob Holland, Associate Partner at Strategic Solution Partners, who has previous...